Privacy policy
Last updated: 11/10/2026
Who is responsible
PersoTV is run by By Ben Solutions, Switzerland. For any question about your data, write to info@by-ben.ch.
What we collect
Your account: email address, name and user id from your sign-in (Google, Apple or email). Your settings: language, Moods, the apps installed on your Apple TV, and the country and time zone of your device (to suggest the events of your country, such as a national day or a vote, and to fit your rows to your time of day). Which PersoTV apps you use (website, iPhone, Android, Apple TV) and the one you created your account with, to know which app to improve first. Your activity in PersoTV: which videos you open, like, hide or mark as not interesting, and how much of a video you watch when it plays inside PersoTV. Technical data needed for security (App Check tokens). On the website, your sign-in is kept in your browser's storage by Firebase Authentication; we use no advertising or tracking cookies. We do not collect your location, contacts, advertising identifiers or what you watch inside other apps; from YouTube we only read, if you allow it, the lists described under "Google and YouTube data".
Why
Only to run PersoTV: sign you in on your TV, build your personal rows, and protect the service against abuse. No advertising, no selling of data, no third-party analytics.
Where your data is stored
In Google Cloud / Firebase, in Zurich, Switzerland (region europe-west6). To label videos by topic we use Google's Gemini AI on Vertex AI; it only receives public video information (title, description, channel) and, to plan searches, popular topic words across all viewers that are never linked to anyone. It never receives your account data, your activity or anything from your Google or YouTube account.
Third-party services
Video information comes from YouTube API Services, PeerTube, the Internet Archive, podcast feeds and the live channels' own programme guides. On the website, YouTube videos play in YouTube's own embedded player (privacy-enhanced mode, youtube-nocookie.com); once you start a video, YouTube may store cookies or similar data in your browser under its own rules. On the Apple TV, YouTube videos open in the YouTube app, where YouTube's own rules apply. Google's privacy policy: https://policies.google.com/privacy. You can revoke PersoTV's access through Google's security settings: https://myaccount.google.com/permissions. What PersoTV reads from your Google and YouTube account is described under "Google and YouTube data".
Google and YouTube data
What we read. If you sign in with Google, Google gives PersoTV your name, email address and profile picture to create your account. If you choose to connect YouTube (website: My account → YouTube → Connect YouTube; Apple TV: Settings → Link YouTube) and allow "View your YouTube account" (read-only), PersoTV reads two lists from your YouTube account: the channels you subscribe to and the channels of the videos you liked. We look at your liked videos only to know their channel. We store only YouTube channel ids: no video titles, no watch history, no comments, nothing else from your Google or YouTube account. How we use it. Only for your own PersoTV rows: we add the latest public videos of these channels and show them higher. We never use this data for advertising, never sell it, never use it to train or improve AI or machine-learning models (it is not sent to Gemini or any other AI service), and nobody reads it, unless you ask us to for support, for security reasons, or when the law requires it. Sharing. We do not transfer this data to anyone. Only our own backend processes it, on Google Cloud (Firebase) in Zurich, Switzerland, where Google acts as our hosting provider. Protection. Encrypted in transit (HTTPS) and at rest (Google Cloud). The lists are stored in your own user record, which only you and our backend can read. To fetch the latest videos, our backend also keeps the channel ids, without your name or account, in a store that no app and no person can read; a channel leaves it at the next refresh once no user has it in their lists, and the videos found this way are shown only to the users who have the channel in their own lists and deleted after 28 days at the latest. The Apple TV link keeps a Google access token in a separate store that no app and no person can read; only our backend uses it. Keeping and deleting. When you connect YouTube on the website, the lists are updated each time you connect again and deleted automatically after 30 days; My account → YouTube → Disconnect YouTube deletes them at once. If you link YouTube on your Apple TV, we keep the access token so the lists can be refreshed once a day, until you disconnect: TV settings → Link YouTube → Disconnect revokes the token at Google and deletes the lists at once. Deleting your account deletes the lists and revokes the token too. You can also remove PersoTV's access at any time at https://myaccount.google.com/permissions: the lists are then deleted at the next daily refresh (Apple TV) or after 30 days at the latest (website). Your data download on the My account page includes these lists. Limited Use. PersoTV's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy (https://developers.google.com/terms/api-services-user-data-policy), including the Limited Use requirements. PersoTV uses YouTube API Services: YouTube Terms of Service https://www.youtube.com/t/terms, Google Privacy Policy https://policies.google.com/privacy.
Website visit statistics
On persotv.ch we count visits anonymously with a small service run by By Ben Solutions on by-ben.ch. It sets no cookie and does not recognise you from one day to the next. Each page view sends the page address (without anything after a question mark), the domain of the site you came from, your screen width and the page language; the server only keeps the type of device, browser and system. Your IP address and browser identification are only used to count you once a day, with a random code deleted after two days; they are never stored. Only daily totals are kept, in Zurich (Switzerland), for at most 800 days. Browsers that send "Do Not Track" or "Global Privacy Control" are not counted. The Apple TV app sends nothing.
How long we keep it
Your activity: 60 days, then it is deleted automatically. Video information: at most 30 days. Your account and settings: until you delete your account.
Your rights
You can download all your data and delete your account at any time on the My account page or in the TV settings. Deletion is immediate and final. You can also ask us to correct your data, and you can complain to the Swiss Federal Data Protection and Information Commissioner (FDPIC) or, in the EU, to your local authority.
Children
PersoTV is not made for children under 16 and does not filter third-party videos for them.
Changes
If this policy changes, we update the date above and tell you in the app when the change matters.